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Assessing Service Quality Satisfying the Expectations of Library Customers [Paperback]

$89.99       (Free Shipping)
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  • Category: Books (Language Arts & Disciplines)
  • Author:  Hernon, Peter, Altman, Ellen, Dugan, Robert E.
  • Author:  Hernon, Peter, Altman, Ellen, Dugan, Robert E.
  • ISBN-10:  0838913083
  • ISBN-10:  0838913083
  • ISBN-13:  9780838913086
  • ISBN-13:  9780838913086
  • Publisher:  ALA Editions
  • Publisher:  ALA Editions
  • Pages:  232
  • Pages:  232
  • Binding:  Paperback
  • Binding:  Paperback
  • Pub Date:  01-Feb-2015
  • Pub Date:  01-Feb-2015
  • SKU:  0838913083-11-MPOD
  • SKU:  0838913083-11-MPOD
  • Item ID: 104494000
  • Seller: ShopSpell
  • Ships in: 2 business days
  • Transit time: Up to 5 business days
  • Delivery by: Jan 02 to Jan 04
  • Notes: Brand New Book. Order Now.
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