Changing Gears: The Strategic Implementation of Technology [Hardcover]

Many change management programmes designed to implement new technology are unsuccessful. The author draws upon a number of perspectives in change management and organisational strategy to show that failure is often not to do with technical factors but because of resistance of the workforce. He presents a new approach to implementing technology based upon the persuasion and commitment of the main stakeholders. Carlopio argues that senior managers should take organisational sensitivities and characteristics into account and build a communication and training and development strategy that will support the implementation of change. In this way, members of an organisation will be encouraged to embrace the new technology and it will become a part of their corporate mindset.PART I: STRATEGIC PREPARATION Strategic Knowledge and Awareness Matching and Selection Decision: Technology Acquisition PART II: IMPLEMENTATION Knowledge and Awareness Facilitating Structures Persuasion, Decision and Commitment Roll-out Confirmation: The Measurement of Change Beyond Implementation

'In Changing Gears James Carlopio smoothly meshes thoroughly researched concepts from disparate disciplines into an insightful, annotated roadmap for effective technology implementation. It is a must read for anyone looking to get more from their technology investments than just solutions to current business problems.' - Andy McMillan, President and CEO, Teletrol Systems Inc.

'In a rapidly changing business context, this is as definitive as one can get when dealing with the strategic implementation of technology. Building on the latest theory and informed by up-to-date research, Carlopio makes the crucial distinction between the implementation and installation of technology. In an easy to read style, this is a practical book that will trigger insightful decision-making awareness, leading to the effective implementation of technology.' - Clarence Da Gama Pinto, Program Director - Execul#,