Communication Skills for Adult Nurses [Paperback]

An essential guide for all nurses!!

With an emphasis on practical application, this lively and accessible guide will help nurses to hone and develop their communication skills. Full of examples from both a patient and a nurse perspective, the book covers:

• Barriers to communication
• Communication in teams
• The patient’s perspective
• Making good use of email and phone
• Managing difficult conversations
• How good communication underpins the essence of care

Examples of both good and poor practice, taken from the real-life experiences of the authors, are included to encourage reflection and integration of theory and practice. The book includes common scenarios, activity points and suggestions for practice, to give nurses the tools to continue to develop and apply effective communication skills.

Communication Skills for Adult Nurseswill support both student nurses learning their craft and also offer a suitable handy reference for qualified nurses undertaking continuing professional development, or acting as mentors.

Contributors: Bernard Anderson, Jayne Crow, Graham Harris, Vivian Jellis, Mary Northrop, Paula Sobiechowska, Jill ToocaramSarah Kraszewski has worked in a variety of adult nursing roles in the NHS and higher education sector. She is a Registered Lecturer/Practice Educator and an Independent and Supplementary Nurse Prescriber.

Dr Abayomi McEwen spent 25 years as a full time General Practitioner and is now the GP Appraisal lead for NHS West Essex. She is a part time Associate Dean for GP Postgraduate Education (Essex) and communication skills facilitator in the East of England Multiprofessional Deanery.