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Deploying Cisco Unified Contact Center Express [Paperback]

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Category: Books (Computers)
Author: Ccie# 6183, Michael Houtong Luo
Author: Ccie# 6183, Michael Houtong Luo
ISBN-10: 1329184629
ISBN-10: 1329184629
ISBN-13: 9781329184626
ISBN-13: 9781329184626
Publisher: lulu.com
Publisher: lulu.com
Pages: 312
Pages: 312
Binding: Paperback
Binding: Paperback
Pub Date: 01-Oct-2015
Pub Date: 01-Oct-2015
SKU: 1329184629-11-MPOD
SKU: 1329184629-11-MPOD
Item ID: 100182460

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Delivery by: Jan 27 to Jan 29
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Install, deploy, configure and troubleshoot Cisco Unified Contact Center Express. Inbound and outbound call distribution, Desktop Suite and Finesse, database and web chat, scripting and trace analyzing. Cisco and third-party tools such as Cet, Rtmt, Ldap Browser, and WinGrep. Written by Michael HouTong Luo, Ccie# 6183 (Routing/Switching and Collaboration), author of Deploying Cisco Unified Presence .