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This is not just another book telling consultants how to advise their clients on solving specific problems—increasing sales, finding the best IT system, reducing turnover, and so on.Consulting Masteryteaches consultants how to master the real challenge of working with organizations: effecting actual change. It examines how to help clients help themselves to achieve higher levels of performance.
Drawing on interviews with fourteen master consultants and ten executives in client organizations, Merron explores how consultants can profoundly impact the way organizations operate.
Whether you are a seasoned consultant or just starting out,Consulting Masterywill inspire you to adopt goals , strategies, and the mindset that will help you make a real difference in your work and in your client organizations.Preface
Acknowledgments
Contents
Introduction Seeking Greatness in the Consulting Profession
Part I Understanding Consulting Mastery
1. The Decay of the Consulting Profession
2. The Master Consultant’s Inner Stance
Part II Mastery in Action The Master Consultant’s Relationship to the Client
3. Client-Centered Consulting
4. Seeing the Client as a System
5. Shared Ownership of the Process
Part III Mastery in Action The Master Consultant’s Relationship to Knowledge
6. Applying Knowledge
7. Conveying Knowledge
8. Helping Clients Help Themselves
Part IV Mastery in Action The Master Consultant’s Relationship to Self
9. The Keys to Self-Mastery
10. Honesty at the Deepest Level
11. Deep Learning
12. Bring Your Whole Self, in Full Partnership
13. Playing a Big Game
Part V Attaining Mastery
14. Mastery and Being
15. The Road to Consulting Mastery
Appendix A The Interviews and Their Impact
Notes
Index
About the Author“Rooted in the reality of this work, this is a thought-provoking book for dedicated consultants who lC&
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