Hello Stay Interviews, Goodbye Talent Loss: A Manager's Playbook [Paperback]

Stay interviews prevent exit interviews!

You can’t afford to lose them. They’re your stars and your solid citizens. You wonder if they’re happy in your organization—and what might keep them there. To find out, you could:
A. Conduct a survey—then try to guess who said what.
B. Take note of their latest tattoos. Is your company logo among them?
C. Ask, “What will keep you here?”

The correct answer is C. It’s the opening line of a great stay interview, and it could make the difference between keeping and losing your best people.

Worried that your talented people will want things you can’t deliver, like more money or a big promotion? Beverly Kaye and Sharon Jordan-Evans have a simple four-step process for dealing with that. Not sure how to get started? They provide dozens of suggested questions and icebreakers. Think you don’t have time? They offer all kinds of creative time-saving options for where, when, and how you can do stay interviews.PREFACE
INVITATION
CHAPTER ONE: Why Bother?
CHAPTER TWO: Is It Art or Science?
CHAPTER THREE: What’s Holding You Back?
CHAPTERFOUR: What Else Is Worrying You?
CHAPTERFIVE: Do They Trust You Enough?
CHAPTERSIX: Will You Make the Time?
CHAPTERSEVEN: Have You Noticed Lately?
CHAPTEREIGHT: Does Practice Make Perfect?
CHAPTERNINE: How’s That Working for You?
PARTINGNOTE
ACKNOWLEDGMENTS
INDEX
SKILL BUILDING BEYOND THE BOOK
ABOUT THE AUTHORS
ABOUT THE ILLUSTRATOR“Before reading this book, I thought interviewing people stopped once they were hired. The simple, pragmatic ideas and strategies in this gem of a book are just what I need to keep the great people I have.”
—Beth Loeb Davies, Director of Employee Development, Tesla Motors