Blindsided A Manager's Guide To Crisis Leadership, 2nd Edition [Paperback]

Don't Be Blindsided!
You Can Lead Through the Unexpected --
No Matter What the Crisis

Blythe's book is different... a step-by-step guide to process excellence... a veritable encyclopedia of crisis leadership, rich in strategic insights, invaluable for any leader who wants to improve their organization's crisis management capabilities.
--Daniel Diermeier, Ph.D., IBM Professor of Regulation and Competitive Practice, Kellogg School of Management, Northwestern University

Hold On!Blindsided lands you in the middle of a fast-breaking crisis and demonstrates what an exceptional leader, a crisis whisperer, would say and do at every turn.

Bruce Blythe uses real-world examples to help you absorb the specific leadership skills, split-second decision-making, and essential character required to manage all aspects of any crisis humanely and well.

Two books in one: both crisis response and crisis preparedness. Once he's grounded you in the gritty realism of response in the moment, Blythe walks you through creating a crisis preparedness program.

• Part 1. Crisis Response: Blythe places you in a simulation as an unprepared manager blindsided by an active shooter loose in your building -- some workers are already injured or dead. What's your next move? How do you set up teams, command centers, crisis containment, and effective communication? How can you rebuild employee spirit, cohesion, and productivity in the post-crisis new normal ?



• Part 2. Crisis Preparedness: Blythe now guides you and your teams to analyze foreseeable risks, evaluate existing controls, add new ones, test and re-evaluate a realistic Plan. Analyzing the behavior of national and world leaders, you distinguish clearly the two kinds of leaders who emerge in a crisis: the crisis whisperer who becomes a calm center in the storm, and the one in the crisis rl£M