Changing the Conversation: The 17 Principles of Conflict Resolution [Paperback]

The seventeen key principles for transforming conflict—in a beautiful package from the creator ofThe 48 Laws of Power

From Joost Elffers, the packaging genius behind the hugeNew York TimesbestsellersThe 48 Laws of Power,The 33 Strategies of War, andThe Art of Seduction, comes this invaluable manual that teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format,Changing the Conversationis written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts. Sure to claim its place next toGetting to Yes, this guide will be a go-to resource for resolving conflicts.Praise forChanging the Conversation

“If your strategy for winning an argument is to yell louder than the other guy, Dana Caspersen'sChanging the Conversationis an innovative look at conflict resolution that will be an eye-opener. Take a deep breath and learn to listen carefully, resist the urge to attack and find ways to move forward.”
—BookPage

“Caspersen gives you the chance to understand what’s behind life’s everyday conflicts and how best, in turn, to consider handling them. [This] intriguing book covers a lot of ground. The basic themes of communication, respect, curiosity, and willingness to consider alternative points of view can get you through many of life’s toughest moments with the people who matter most to you.”
—Psychology Today

“As Caspersen deftly distilled the essence of myriad strategies to resolve interpersonal conflict, Elffers similarly crafted an experiential product. l³¥