Living Knowledge: The Dynamics of Professional Service Work [Hardcover]

What should the next generation of knowledge management practices be? Living Knowledge offers an empirical perspective on the dynamic and living nature of knowledge in organizations, based on research on professional service work. The book starts from a perspective on knowledge as being constituted in practice and guides the reader through a diverse set of organizational experiences. These cases present a series of new concepts for understanding and managing knowledge, such as half-worked boundary objects, knowledge hyperstories, activity centered knowledge support and knowledge dramas.Living Knowledge: Foundations and Frameworks; A.Carlsen , R.Klev & G.Von Krogh Dealing with Ideas: On Creating New Work Practice; G.Hakonsen Doing Knowledge Dramas: The Battle, the Mission, the Mystery, the Deep Play and the Carnival; A.Carlsen Organising Knowledge Work(ers) The Production of Commitment in Flexible Organizations; B.Rasmussen Enacting Knowledge Representations; G.Ellingsen & E.Monteiro 'I Think I Understand What You Mean': Negotiating Intersubjective Understanding; R.Rosness Dancing the Dilemmas: The Mythological Enabling of Collective Action; E.R?yrvik & E.Wulff Designing Knowledge Work Space. Archetypes of Professional Service Work as a Tool for Change; R.Gjersvik & S.Blakstad Extending Practices: From Local to Organizational Knowledge Flows; K.Bj?rkeng , M.Skaret & K.M.Hydle Knowledge Hyperstories and Context Sensitive Knowledge Enabling; E.R?yrvik & A.Lindseth Activity Centred Knowledge Support; G.J.Coll , S.Carlsen & A.M?hle Researching Living Knowledge; R.KlevKJERSTI BJ?KENG Researcher at SINTEF Industrial ManagementSIRI H. BLAKSTAD Research Director at SINTEF Civil and Environmental Engineering, Department of Architecture and Building TechnologySTEINAR CARLSEN Was Senior Research Scientist at SINTEF, currently Knowledge Management Practitioner at Computas ASGUNNAR JOHN COLL Psychologist, now Knowledge Management Practitioner at Compl£N