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The case studies in Rethinking Interviewing and Personnel Selection find support for Herriot (1993, 2003) and Fletcher's (1997, 2003) claims that the selection interview is a social process which may gain from a degree of semi-structured interaction with candidates.1. What Selection Theory Claims 2. Who Knows for a Fact? 3. Yet How Do We Know? 4. Where's the Logic? 5. What's the Proof? 6. So Why Dismiss Intuition? 7. Interviewing and Psychological Contract 8. Tacit Knowledge and Implicit Learning 9. Rethinking Selection Theory 10. What Managers Have in Mind 11. Power Dynamics and Selection 12. So Where Now? Annex Sets-Within-Sets of Criteria in Panel Interviewing
Teresa Carla Oliveira is director of the Coimbra Centre for Innovative Management and a member of the Centre for Health Studies and Research in the Faculty of Economics of the University of Coimbra where she teaches and directs programmes in organisational psychology and management. After qualifying for university in science she took her undergraduate degree in psychology and a master's in educational psychology at Coimbra, before gaining a doctorate in organisational psychology at the University of London. She has researched in the areas of leadership, human resource management, psychological contract and performance management. She currently is addressing such issues in research on the scope and limits of government reforms of health services and of the judiciary, as well as in management of small and medium enterprise.
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