First Published in 1998. Routledge is an imprint of Taylor & Francis, an informa company.Part 1 Introduction: context and methodology. Part 2: the meeting - staff, parents and governors; mentor's stories - Wilma, Tom, Meg and Mark; Sharon's story - success; Paula's story - struggle; Mike's story - failure; the staff development day - teachers and tutors; triumph and disaster - debriefing; out of the mouths - child's eye views. Part 3: conclusions and critical commentary.