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This book provides an understanding of the core pillars of trust and reputation systems in electronic business settings. It presents the main existing methods and evaluates them from a managerial point of view. The book outlines the necessary technological environment without entangling the reader in too much technical detail. An implementation roadmap on a strategic and tactical level is given as well as guidance on linking trust and reputation management to existing information systems. Existing standards and solutions like recommendation systems, web services, semantic and big data technologies are put into context to prevent subverting efforts using false ratings, faked identities and other security issues. An outlook into recent and future developments completes the book.Introduction.- A Brief Overview of Trust and Reputation Over Various Domains.- Computational Trust and Reputation Management.- An Implementation Roadmap.- Anticipated Uses of the Presented Tools.- Trust and Reputation Systems - Conclusions.
This 86-page treatise provides information officers and project managers with a conceptual and computational approach to managing trust and reputation in the e-commerce world. & this compact book includes a significant amount of informative content. It is a worthy addition to the literature on this important topic. (Brad Reid, Computing Reviews, June, 2018)
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