Donna Williamsbegan her well-traveled career in the mid-1980s as a banker with Bankers Trust Company. As an investment banker, she worked primarily designing structured finance transactions for healthcare and travel services companies. In 1993, she received her MBA from Columbia Business School. From there she launched her publishing career at Doubleday and was subsequently recruited to work in strategic development for the Times Mirror Company. In 1998, she joined BigStar Entertainment as Senior Vice President of Marketing and Business Development. Prior to writing The Business Travel Almanac 2004, Donna was a bi-coastal marketing and business development consultant. Her clients included Internet and publishing companies in industries spanning surfing to travel to healthcare. She lives in Athens, New York, where she writes about travel and is an occasional professor of microeconomics and marketing. This is her second book. She is also the author of New York On The Fly published by On The Fly International, LLC.
Introduction.The Business Travel Section.The City Guides.Icon Legend.www.businesstravelalmanac.com.1. Booking Your Trip.Booking Direct. Using a Travel Agent. Making Online Reservations.
2. Mobile Technology.Cell Phones. Laptop Computers. Personal Digital Assistants. Other Devices. Connecting to the Internet. Internet Security on the Road. Sending and Receiving Faxes. Mobile Devices and Airport Security.
3. Air Travel.Making Your Flight Reservation. Performance Statistics. Consumer Service, Safety, and Security. Air Fares, Classes of Service, and Ticketing Rules. Overbooking and Getting Bumped. Delays and Cancellations. Changing Your Ticket. Before You Head to the Airpolă"