201 Ways to Turn Any Employee Into a Star Player [Paperback]

The only resource a manager needs to turn a problem employee into a top performer

201 Ways to Turn Any Employee into a Star Performerarms managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work, constant complaining, and much more. Consultant Casey Hawley's unique approach to personnel problems replaces harsh discipline with positive, goal-oriented tactics that turn failing employees into team players. This straightforward guide gives managers the tools and training to:

• Identify problems before they become serious
• Develop the art of constructive feedback
• Deal with defensive reactions from employees
• Understand which problems need to be managed and which ones don't
• Uncover the cause of a problem and help an employee talk about it
• Foster discussion in group conflict situations Create goals for employee improvement
• Follow up on employee progress

Casey Fitts Hawley(Marietta, GA) teaches workshops on employee development and works as a consultant to companies such as BellSouth, Georgia-Pacific, and GTE.

Transform problem employees into top performers

The constant complainer. The office gossip. The sloppy worker.Sooner or later, every manager has to confront problem employees like these--and it's imperative that the result is a win-win situation. Now there's a breakthrough guide that provides over 201 strategies to effectively change behaviors, boost performance, and make every employee in your company successful.

Perfect to use with performance reviews or as soon as a problem arises,201 Ways to Turn Any Employee Into a Star Performerarms you with proven solutions for dozens of common workplace problems--everything from excessive smoke breaks and lack of initiative to tardiness and low-quality work. Consultant Casey Fitts Hawley's unique approach replaces harsh discipline with positive, goal-orientló7