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Answering the Ultimate Question: How Net Promoter Can Transform Your Business [Hardcover]

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  • Category: Books (Business &Amp; Economics)
  • Author:  Owen, Richard, Brooks, Laura L.
  • Author:  Owen, Richard, Brooks, Laura L.
  • ISBN-10:  0470260696
  • ISBN-10:  0470260696
  • ISBN-13:  9780470260692
  • ISBN-13:  9780470260692
  • Publisher:  Jossey-Bass
  • Publisher:  Jossey-Bass
  • Pages:  320
  • Pages:  320
  • Binding:  Hardcover
  • Binding:  Hardcover
  • Pub Date:  01-Mar-2008
  • Pub Date:  01-Mar-2008
  • SKU:  0470260696-11-SPLV
  • SKU:  0470260696-11-SPLV
  • Item ID: 104486036
  • List Price: $29.95
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