Leading People Through Disasters: An Action Guide [Paperback]

Flood, fire, hurricane, earthquake, workplace violence, bombings, even the arrest or sudden death of the CEO—sooner or later, most organizations will face some sort of disaster.Leading People Through Disastersbreaks new ground in disaster-recovery by focusing on supporting the people who keep the business running in times of crisis.

Kathryn McKee and Liz Guthridge show how to ensure that your business continuity plan addresses human as well as business issues and they offer detailed advice on what to do when disaster actually strikes—how to keep people safe, calm, and informed; help managers care for employees; and deal with employees’ immediate and ongoing emotional and psychological needs while getting the organization back on its feet. This comprehensive guide features a wealth of examples, checklists, forms, and other practical tools that will help you take action when you need it most.Foreword, by Sue Meisinger, SPHR, President and CEO, Society for Human Resource Management
Preface
Prologue
How HR Started Leading—First by Accident and Then by Design

Part I: Planning for Disasters
Chapter 1: Preparing to Lead in the Face of Fear
Chapter 2: Developing a Business Continuity Plan That Addresses Human Issues
Chapter 3: Creating Contingent HR Policies

Part II: Dealing with Disasters
Chapter 4: Taking Care of Employees
Chapter 5: Guiding Managers and HR Staff
Chapter 6: Balancing the Needs of Employees with the Need to Return to Work
Chapter 7: Restabilizing Yourself and the Organization
Chapter 8: Building Resiliency While Helping Hearts and Minds to Heal
Chapter 9: Starting to Prepare Now—Five-Minute Planning Steps
Resources
Literature and Websites
An Outline for Business Continuity Planning
A Sample Telephone Tree
A Sample Wallet Card
Employee Emergency Response Procedures
Suggested Actions to Take at Home
Notes
Acknowledgments
Index
About ls#