This innovative text offers an assessment of the role of management in the restructuring of social welfare in contemporary Britain.
In the transformation of the welfare state since the 1970s, management has been accorded a central role. New forms and ideas of management have had profound consequences for: the organization and delivery of public services; the political processes of policy formation; systems of accountability; and the experiences both of the recipients of services and of those working within public sector organizations.
Examining the significance of managerialism, this book offers a unique insight into the current shaping of social welfare.This innovative text offers an assessment of the role of management in the restructuring of social welfare in contemporary Britain.
In the transformation of the welfare state since the 1970s, management has been accorded a central role. New forms and ideas of management have had profound consequences for: the organization and delivery of public services; the political processes of policy formation; systems of accountability; and the experiences both of the recipients of services and of those working within public sector organizations.
Examining the significance of managerialism, this book offers a unique insight into the current shaping of social welfare.`Raise[s] extremely important issues which make a useful contribution to a debate which has scarcely begun about the proper role of managers and management in public services.... The book locates the rise of management within a social and political context, a crucial and neglected issue. Further, it presents a welcome recognition of the compexity of managerialism.... A comprehensive and critical examination of managerialism. Like all good books, it stimulates, particularly when one does not agree, and some of the chaptl³e