Hiring the best requires more than just assessing a candidate's skill. Interviewers must also determine the candidate's attitude toward overcoming obstacles and how passionate they are about achieving your goals—both proven predictors of future success. Hiring expert and popular keynote speaker Carol Quinn provides the definitive textbook for accurately and reliably assessing skill, attitude, and passion, so you can expose the incremental differences that separate the pretenders from the genuine high performers.
Carol Quinnis the creator of motivation-based interviewing (MBI), the fastest-growing interviewing method for identifying and hiring top-performing employees. Her thirty years of interviewing experience and her passion for hiring high performers led to the creation of Hire Authority, an organization dedicated to teaching thousands how to hire the best using MBI. Carol’s cutting-edge employee selection methodology is now taught and used globally, and she’s become a popular keynote speaker on the power of attitude, an important ingredient all high performers share. Along with her nomination for a prestigious Innovation in Delivering Breakthrough Solutions award by a Fortune 500 client, she’s been endorsed by Walt Disney Executive Vice President Lee Cockerell (now retired). Lee dedicated an entire chapter in his bookThe Customer Rules: The 39 Essential Rules for Delivering Sensational Serviceto Carol and MBI. Renowned management expert Ken Blanchard, bestselling coauthor ofThe One Minute Manager, also endorsed Carol’s method.