Ne Routes To Library Success 100+ Ideas From Outside The Stacks [Paperback]

Whether in person or electronically, users come to the public library from outside the library realm. And that s exactly where genuinely transformational ideas lie. In this book Doucett mines new territory by exploring how successful organizations outside the stacks conduct their business. By analyzing what several private-sector organizations and their leaders are doing outstandingly well, she quickly hones in on transformational concepts that are ready for application in public libraries, offering more than a hundred innovative ideas that can be put into practice to improve customer service and day-to-day library operations. Canvassing the worlds of advertising, online commerce, fundraising, retailing, and more, Doucett profiles such successful professionals as

• Margaret Atwell, Kickstarter
• Chris Wilson, L.L. Bean
• Brian Kevin and Ginny Wright, Down East Magazine
• Kate Chaney Chappell, Tom's of Maine
• Walter Briggs, Briggs Advertising

An exciting survey of creativity in action, Doucett's book will encourage public library directors, managers, trustees, and staff to cross-pollinate their own expertise with innovative ideas from outside the stacks.