Netork Theorizing Knoledge Work in Telecommunications [Paperback]

Spinuzzi examines the networks of activity that make a telecommunications company work and thrive.How does a telecommunications company function when its right hand often doesnt know what its left hand is doing? How do rapidly expanding, interdisciplinary organizations hold together and perform their knowledge work? In this book, Clay Spinuzzi draws on two competing theories of activity  activity theory and actor-network theory  to examine the networks of activity that make Telecorp work and thrive. In examining the texts, trades, and technologies at play at Telecorp, Spinuzzi provides a unique understanding of the net work that makes organizational networks thrive.How does a telecommunications company function when its right hand often doesnt know what its left hand is doing? How do rapidly expanding, interdisciplinary organizations hold together and perform their knowledge work? In this book, Clay Spinuzzi draws on two competing theories of activity  activity theory and actor-network theory  to examine the networks of activity that make Telecorp work and thrive. In examining the texts, trades, and technologies at play at Telecorp, Spinuzzi provides a unique understanding of the net work that makes organizational networks thrive.How does a telecommunications company function when its right hand often doesnt know what its left hand is doing? How do rapidly expanding, interdisciplinary organizations hold together and perform their knowledge work? In this book, Clay Spinuzzi draws on two warring theories of work activity  activity theory and actor-network theory  to examine the networks of activity that make a telecommunications company work and thrive. In doing so, Spinuzzi calls a truce between the two theories, bringing them to the negotiating table to parley about work. Specifically, about net work: the coordinative work that connects, coordinates, and stabilizes polycontextual work activities. To develop this uneasy dialogue, Spinuzzi examines the textslc,