Organization Development: Principles, Processes, Performance [Hardcover]

Designed for use in undergraduate and graduate programs in organization development, management, human resource development, and industrial and organizational psychology,Organization Developmentprovides readers with an overview of the field and acquaints them with the basic principles, practices, values, and skills of OD. Covering every aspect of the work of an OD professional and featuring numerous illustrative case studies, it shows how OD professionals actually get work and what the first steps in any OD effort should be.

Author Gary McLean surveys different ways to assess an organizational situation—including a comparison of the Action Research and Appreciative Inquiry models—and provides forms for devising an action plan based on that assessment. He then looks at how to choose and implement a range of interventions at different levels, as well as how to evaluate the results of an intervention.

Organization Developmentgoes beyond the organizational level to look at the application of OD on community, national, regional, and global levels. And it successfully combines theory and practice; process and outcomes; performance and affective results; effectiveness and efficiency.List of Figures
List of Tables
Preface
1 What Is Organization Development?
2 Entry: Marketing and Contracting
3 Start-up and Systems Theory
4 Organizational Assessment and Feedback
5 Action Planning and Introduction to Interventions
6 Implementation: Individual Level
7 Implementation: Team and Interteam Levels
8 Implementation: Process Level
9 Implementation: Global Level
10 Implementation: Organizational Level
11 Implementation: Community and National Levels
12 Evaluation of Processes and Results
13 Adoption of Changes and Follow-up
14 Reasons for Separation from the Organization
15 Ethics and Values Driving OD
16 Competencies for OD
17 Issues Facing OD and Its Futl32