This practical resource gives counselors, coaches, and youth leaders a program for training secondary students in conflict resolution and peer mediation. Activities use typical adolescent scenarios and role-plays with reproducible handouts to make the skills involved in resolving conflicts relevant and accessible to students of all ability levels.PART ONE.
Section One: Defining Conflict.
1 Problem Characteristics.
2 Conflict and Underlying Needs.
3 Identifying the Problems: Against the Wall.
Section Two: Different Kinds of Conflict.
4 Kinds of Conflict.
5 Identifying a Conflict Within a Class.
6 Analyzing an Intergroup Conflict.
7 Sifting Through a Complex Conflict.
Section Three: Dealing With Conflict.
8 Learning About Conflict Management Styles.
9 Describing Conflict Management Styles: Spots on the Wall .
10 Exploring Where Styles are Learned.
11 Listening to Other Approaches.
12 About Styles.
13 Which Style Will Work?
14 Observing Styles.
15 Advocating Peaceful Conflict Resolution.
Section Four: Understanding Different Points of View.
16 Viewing Pictures Differently.
17 Looking Through Our Own Glasses.
18 Looking at Symbols: Power or Poison.
19 Exploring Hot Buttons.
20 Listening to Another Point of View.
21 Exploring Cross-cultural Miscommunication.
22 Exploring Attitudes Toward Clothing.
23 Exploring Cultural Points of View.
24 Seeing the Same Event Through Different Eyes.
25 Sifting Through an Argument.
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