What if I Say the Wrong Thing?: 25 Habits for Culturally Effective People [Paperback]

In a very clever, relatable and user-friendly fashion, shes put her finger on the things that many of us struggle with as we balance our desire to be inclusive while embracing and honoring our differences. Her 25 habits are pearls of wisdom, packaged in personal stories to which we can all relate.True cultural effectiveness grows not out of cognitive brightness, but rather emotional, social, and spiritual intelligence. Verna makes clear that these qualities have the greatest chance for being developed when we humble ourselves by admitting what we dont know. One of the most compelling themes in the book is the simple, yet profound idea that enhancing opportunities for inclusion not only requires modification of our office cultures, but we are frequently challenged to also change ourselves. A truly wonderful book!I love the format of the book; it acknowledges implicitly that bad and old habits are hard to break and require alternative behaviors to practice in order to form new ones. I was delighted by the simple yet actionable new behaviors and responses offered for controversial habits. Practitioners will benefit greatly from the wisdom of this guide![O]ne of the most useful books I have read on how to combat the tensions that inherently occur in a diverse global workplace. . .with concrete tips for individuals and organizations on how to handle varied situations that frequently occur in the workplace and in our personal lives.The book is a perfect handbook for anyone who is looking to develop the habits of culturally effective people. In this handy reference, you'll find answers to questions about all types of diversity issues and tips about how to practice culturally effective habits. With the variety of suggested follow-ups and actions contained within it, you will better know how to handle your own situations.In this compelling new tip book you'll find innovative and surprising ways to keep your personal diversity journey moving and the diversity commitment olS‚