Working Toward Strategic Change A Step-by-Step Guide to the Planning Process [Paperback]

This nuts-and-bolts workbook is designed as a guide for members of strategic planning committees in higher education. The book is filled with information, tools, and visual material that complement the companion book Strategic Change in Colleges and Universities. This workbook offers a concise background to the strategic planning process and focuses on the ten critical steps of the process, from developing performance indicators through implementing, evaluating, and revising the strategic plan. Each section helps users work carefully and thoughtfully through the tasks of assembling, interpreting, and making decisions about critical information relating to the process.

Preface xi

The Authors xix

Introduction: The Strategies Planning Process 1

Step 1 Developing Key Performances Indicators 15

Step 2 Assessing the External Environment 41

Step 3 Assessing the Internal Environment 67

Step 4 Analyzing Strengths, Weaknesses, Opportunities, and Threats 99

Step 5 Generating Ideas 107

Step 6 Testing Ideas 123

Step 7 Formulating Strategies, Goals, and Objectives 133

Step 8 Determining Institutional Readiness for Change 155

Step 9 Implementing the Strategy and Documenting Impacts 163

Step 10 Evaluating and Revising the Plan 171

References 177

Index 179

MICHAEL G. DOLENCE is president of Michael G. Dolence and Associates. Formerly he served as strategic planning administrator for the California State University, Los Angeles, and as director of research, planning and policy analysis at the Commission on IndepAndent Colleges and Universities in New York.

DANIEL JAMES ROWLEY is professor of management in the College of Business at the Universityl£º